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  • Learning MethodOnline + Work Placement
  • IntakesStart anytime
  • LocationsAustralia Wide
  • DurationSelf-paced
    Max 24 months
Nationally Recognised Training

Course Overview

The Diploma of Youth Work, offered by Open Colleges, is a comprehensive program designed to advance your skills in the community service sector, with a specific focus on working with young people. Over the course of two years, you’ll gain practical knowledge and expertise to engage effectively with adolescents and empower them in various settings.

Key highlights of the program include:

  • Engaging Respectfully: Learn how to interact respectfully with young individuals, understanding their unique needs and challenges.
  • Crisis Response: Develop the ability to identify and respond to young people in crisis situations, providing necessary support.
  • Group Activities: Acquire skills in planning and conducting group activities, fostering a sense of community and collaboration.
  • Case Management: Understand effective case management techniques, ensuring efficient and holistic support for youth.
  • Procedures Implementation: Learn to create and implement procedures that address the diverse needs of young people.

At successful completion of this diploma, you’ll be well-prepared for a rewarding career as a youth worker. Potential roles include Child Safety Support Officer, Youth Mental Health and Disability Youth Worker, Youth Justice Youth Worker, Support Worker in Community-Based Programs, and Child and Youth Residential Care Worker. Embark on this fulfilling journey to make a positive impact on the lives of young individuals!

Upon completion of this course, you will be issued a CHC50421 Diploma of Youth Work by Open Colleges (RTO: 90197).

Enquire now to find out more!

Job Outcomes

  • Youth Worker
  • Community And Personal Service Manager
  • Community Development Youth Supervisor
  • Indigenous Youth Supervisor
  • Recreational Youth Activities Supervisor
  • Youth Case Manager
  • Wellbeing Manager
  • Residential Care Supervisor

Prerequisite & Entry Criteria

Must have clear criminal record and be able to complete a WWCC. If student is doubting whether this will be clear, they should apply for the WWCC check before enrolling.

There are no mandated training package entry requirements for this qualification.

There are no mandatory Open Colleges entry requirements.

It is recommended that students:

  • Are 18 years old at the time of placement
  • Have language, literacy and numeracy skills that ensure the ability to:

o work independently and initiate and use support from a range of established resources,

o Locates, analyses, integrates and applies relevant information from a range of sources Applies research skills to obtain specific information using a range of documents, then summarises the data collected to produce a written report

o reads and discusses data from simple charts or tables provided

o complete a range of formatted texts, e.g. completes an incident report form,

o reads and discusses data from simple charts or tables provided

o These skills are equivalent to those that would be required to successfully work at and ACSF Level 4 or have previously completed a Certificate IV level qualification.

  • Have access to a modern computer with high-speed internet
  • Have access to Microsoft office or equivalent
  • Have basic computing skills including the ability to make a short video

Language, Literacy and Numeracy

It is recommended that a student achieves the following ACSF levels to successfully complete this course and be able to learn effectively in an self-paced online environment:

· Reading, Writing – Level 4

· Numeracy – Level 2

If students are concerned about whether they have the skills to complete the course, they will be referred to admissions as part of the enrolment process to complete a formal LLN assessment through BKSB. If the student does not achieve the recommended ACSF levels their application will be sent to the Education Manager to determine if Open Colleges has the required level of support services available to support the needs of the student. In some cases, the student may be referred to an external provider such as their local TAFE to complete additional foundation skills training before being enrolled into the course.

Physical Requirements

  • Have the physical ability to kneel down on the floor and apply CPR (if First Aid is required by host organisation)
  • Be able to restrain clients from any violent episodes or from self-harm, as directed
  • Be able to conduct client assessments. This will require both a conversational assessment and potentially visual assessment in terms of potential signs of abuse.

While Open Colleges may be able to make reasonable adjustment to account for any physical disabilities there may be limitations as to the number of workplaces that will be able to accommodate these students. It is recommended that these students find a suitable workplace prior to enrolling.

Tools and Equipment

To successfully complete their studies, learners will need access to the following resources and equipment.

· computer with access to the internet.

· digital recording device to record simulated role-play tasks for submission.

· tripod to provide a stable and secure platform to mount the digital recording device.

· a simulated environment that reflects workplace conditions for role-play with facilities and equipment including:

o home environment

o office environment

o tables and chairs

o outdoor activity areas

· up to 5 people to support you in the role-play. For some role-play scenarios, this may include:

o young people

o people from diverse backgrounds o people with disabilities (or pretending to have some form of disabilities)

It is the responsibility of the learner to find suitable role-play participants.

· communication equipment

· types of resources required for group activities, including:

o venues

o equipment

o information materials

o administrative support

o specialist expertise

· persons approved of by relevant local First Nation community elders.

Additional Work Placement Requirements

Students who are not currently employed at an appropriate workplace are required to find a host organisation to undertake work placement. Depending on the nature of the individual workplace, the student may need to undertake this at more than one workplace.

While undertaking their training and assessment in industry, the student must abide by the policies and procedures of the workplace. The workplace may require the student to meet workplace specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Police Check 
  • NDIS Worker Screening 
  • Working with Children Check 
  • Occupational Assessment 
  • Screening and vaccination against infectious disease, including COVID-19 
  • Signing of Codes of Conduct and Confidentiality Agreements
  •  First Aid Certificate 
  • Psychological testing

Students are able to link their NDIS worker screening and blue card to Integrated Care and Management Training. Students are provided a link on how to do this in Open Space in the FAQs.

The cost of obtaining any of above is at the cost of the student and will vary based on the student’s location and their personal circumstances. The costs will range between $50 – $250 per requirement.


CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
HLTWHS003 Maintain work health and safety
CHCMHS001 Work with people with mental health issues
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCYTH013 Engage respectfully with young people
CHCYTH014 Work effectively with young people in the youth work context
CHCCSL001 Establish and confirm the counselling relationship
CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCYTH022 Provide services for young people appropriate to their needs and circumstances
CHCYTH021 Support youth programs
CHCGRP002 Plan and conduct group activities
CHCCSM013 Facilitate and review case management
CHCYTH024 Manage service response to young people in crisi
CHCPRT025 Identify and respond to children and young people at risk
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCMHS007 Work effectively in trauma informed care
HLTAID011 Provide First Aid*


PLEASE NOTE – Open Colleges is a privately-run Registered Training Organisation (RTO), not government-run like a TAFE. Therefore, Open Colleges cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

Fees for this course depend on the payment method and any existing promotions available with Open Colleges.

Always remember to enquire about any:

  • Discounts
  • Payment Plans

which may be available.


About the Institution

Open Colleges (RTO 90796) is an Australian education market leader with over 125 years of experience. Now an online learning market leader, Open Colleges focuses on supporting individuals to learn at their own pace.