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Find out more about Diploma of Community Services from Open Colleges
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- Learning MethodOnline + Work Placement
- IntakesStart anytime
- LocationsAustralia Wide
- DurationSelf-paced
Max 24 months
Course Overview
Accreditation: Nationally Recognised Qualification
Career Outcomes:
- Case Worker or Case Manager
- Community Services Worker
The CHC52015 Diploma of Community Services will teach you how to listen to and understand people’s problems, background and circumstances, and to work with them on the areas they are struggling with. You will also learn to help clients by setting them up with support systems and networks, and develop plans which will address their immediate and long term struggles.
The Diploma will train you to assess clients, work out what they need and link them in with services that will meet those needs. You will learn how to monitor client progress and deal with set-backs, roadblocks and issues if they arise.
As part of your CHC52015 Diploma of Community Services studies you will also learn how to navigate, work with and manage legal and ethical compliance frameworks, policies and procedures. The Diploma will give you the skills and knowledge you need to advise and supervise other Community Service Workers’ case management practice, as well as to manage budgets and financial plans, and undertake project work.
For Victorian students only: This course is not suitable for students wishing to work in child protection practice in Victoria. Please see the Australian Community Workers Association (ACWA) website for suitable courses (www.acwaorg.au).
There is a mandatory work placement requirement of a minimum of 160 hours for this course. Please enquire now for a Course Guide for more details on the work placement requirements.
Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197) – a member of the Open Colleges Group. The testamur will be issued by Integrated Care & Management Training Pty Ltd.
Enquire now to find out more!
Job Outcomes
- Case Coordinator
- Case Management Supervisor
- Case Worker or Case Manager
- Community Care Worker
- Community Services Worker
- Manager Community Services
- Program Coordinator
- Team Leader
Prerequisite & Entry Criteria
Education
There are no formal education entry requirements for this course.
Minimum age
You will need to be at least 18 years old.
English
This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.
If you haven’t successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
- 3 years relevant industry experience in a role that requires the use of written documentation and communication.
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided by Open Colleges.
Please see the Course Guide for detailed requirements.
Subjects
Fundamentals of community services
| CHCDIV003 | Manage and promote diversity |
| CHCCOM003 | Develop workplace communication strategies |
Develop service programs
| CHCCCS007 | Develop and implement service programs |
| CHCDEV002 | Analyse impacts of sociological factors on clients in community work and services |
Legal and ethical compliance
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
Develop and review case management
| HLTWHS004 | Manage work health and safety |
| CHCCSM005 | Develop, facilitate and review all aspects of case management |
Client assessment
| CHCDEV001 | Confirm client developmental status |
| HLTAID011 | Provide First Aid |
Counselling skills
| CHCPRT001 | Identify and respond to children and young people at risk |
| CHCCSL001 | Establish and confirm the counselling relationship |
Professional practice
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCCSM006 | Provide case management supervision |
Project management and budgets
| BSBFIM501 | Manage budgets and financial plans |
| BSBPMG522 | Undertake project work |
Fees
PLEASE NOTE – Open Colleges is a privately-run Registered Training Organisation (RTO), not government-run like a TAFE. Therefore, Open Colleges cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.
Fees for this course depend on the payment method and any existing promotions available with Open Colleges.
Always remember to enquire about any:
- Discounts
- Payment Plans
which may be available.
About the Institution
Open Colleges (RTO 90796) is an Australian education market leader with over 125 years of experience. Now an online learning market leader, Open Colleges focuses on supporting individuals to learn at their own pace.