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Find out more about Certificate III in Retail from Open Colleges

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  • Learning MethodOnline + Work Placement
  • IntakesStart anytime
  • LocationsAustralia Wide
  • DurationSelf-paced
    Max 12 months
Nationally Recognised Training

Course Overview

Career Outcomes:

  • Retail Assistant
  • Retail Supervisor
  • Sales Team Leader (Retail)

The Certificate III in Retail course offered by Open Colleges is designed to provide a comprehensive education to students who are interested in pursuing a career in the retail industry. The course is suitable for individuals who have no prior experience in sales or retail but would like to start a career in this field.

The course duration is self-paced, with a maximum of 12 months to complete, and students are recommended to dedicate 16 hours per week to their studies. The course is delivered online with work placement provided through OpenSpaceX. Upon completion of the course, students will be awarded a nationally recognized qualification, SIR30216 Certificate III in Retail.

Throughout the course, students will learn the fundamentals of retail services and gain practical experience in a real-world workplace through structured work placement. The course covers several topics, including customer service, merchandising, inventory management, selling skills, workplace health and safety, and teamwork.

Graduates of this course can work in several roles, including Sales Team Leader (Retail), Customer Service Representative, Retail Supervisor, Cashier, Sales Assistant, Team Leader, and Retail Assistant. The retail industry is stable, and job opportunities are expected to increase in the next five years.

Overall, this course provides a flexible and convenient pathway to launch a career in the retail industry.

Upon completion of this course, you will be issued with a SIR30216 Certificate III in Retail by Open Colleges (Provider number: 90796).

Enquire now to find out more!

Job Outcomes

  • Cashier
  • Customer Service Representative
  • Retail Assistant
  • Retail Supervisor
  • Sales Assistant
  • Sales Team Leader (Retail)
  • Team Leader

Prerequisite & Entry Criteria

There are no mandated education entry requirements for this qualification as per the SIR Retail Services Training Package.

It is recommended that students be 18 years of age to enrol in this course.

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 10.
  • Have access to a modern computer with high-speed internet.
  • Have access to Microsoft office or equivalent. ·
  • Have basic computing skills, including the ability to make a short video.

Enquire now and request a course guide in order to find out more about entry requirements. 


Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Module 13


PLEASE NOTE – Open Colleges is a privately-run Registered Training Organisation (RTO), not government-run like a TAFE. Therefore, Open Colleges cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

Fees for this course depend on the payment method and any existing promotions available with Open Colleges.

Always remember to enquire about any:

  • Discounts
  • Payment Plans

which may be available.


About the Institution

Open Colleges (RTO 90796) is an Australian education market leader with over 125 years of experience. Now an online learning market leader, Open Colleges focuses on supporting individuals to learn at their own pace.