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Find out more about Certificate III in Community Services from Open Colleges

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  • Learning MethodOnline + Work Placement
  • IntakesStart anytime
  • LocationsAustralia Wide
  • DurationSelf-paced
    Max 12 months
Nationally Recognised Training

Course Overview

Career Outcome:

  • Assistant Community Services Worker
  • Client Contact Officer

The CHC32015 Certificate III in Community Services course offered by Open Colleges is a flexible, self-paced online program designed to provide learners with the necessary skills and knowledge to become professional community service workers.

The course covers the fundamentals of person-centered services and includes a structured work placement to provide practical experience in a real-world workplace. Graduates of the course will earn a nationally recognized qualification that can be used to secure employment in various roles, including Residential Support Worker, Assistant Community Services Worker, Migrant Worker, Client Contact Officer, or Neighborhood Centre Worker. 

The course is ideal for those who have no experience in care work and want to start a career in the Community Services Industry. Additionally, the course covers topics such as community development, individualized support, communication, safe work practices, and managing personal stressors in the work environment. The course is delivered by Open Colleges on behalf of Integrated Care & Management Training and is fully supported by experienced Trainers and Assessors.

Upon completion of this course, you will be issued with CHC32015 Certificate III in Community Services) by Open Colleges on behalf of Integrated Care & Management Training (Provider number: 90197).

Enquire now to find out more!

Job Outcomes

  • Assistant Community Services Worker
  • Client Contact Officer
  • Migrant Worker
  • Neighborhood Centre Worker
  • Residential Support Worker

Prerequisite & Entry Criteria

There are no mandated education entry requirements for this qualification as per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
  • Access to a modern computer with high speed internet.
  • Basic computing skills including the ability to make a short video

Enquire now and request a course guide in order to find out more about entry requirements. 


Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Assessment details

  • Activities
  • Multiple choice questions
  • Role plays
  • Workplace assessments
  • Written assessments


PLEASE NOTE – Open Colleges is a privately-run Registered Training Organisation (RTO), not government-run like a TAFE. Therefore, Open Colleges cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

Fees for this course depend on the payment method and any existing promotions available with Open Colleges.

Always remember to enquire about any:

  • Discounts
  • Payment Plans

which may be available.


About the Institution

Open Colleges (RTO 90796) is an Australian education market leader with over 125 years of experience. Now an online learning market leader, Open Colleges focuses on supporting individuals to learn at their own pace.