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Find out more about Certificate III in Business (Records & Information Management) from Open Colleges

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  • Learning MethodOnline
  • IntakesStart Anytime
  • LocationsAustralia Wide
  • DurationMax 12 months
Nationally Recognised Training

Course Overview

Career Outcomes:

  • Administration Officer
  • Human Resources Administrator
  • Records Assistant

An interesting career opportunity awaits you in the field of record and information management. 

Open Colleges offers the BSB30120 Certificate III in Business (Records & Information Management) course to provide students with skills, knowledge, and practical experience to start a career in the business sector. 

The course teaches the essential aspects of sophisticated records management systems, including how to control, maintain and retrieve records, and practical office skills around communication, teamwork, and critical thinking. 

The course is delivered online, allowing students to study at their own pace and supported by experienced Trainers and Assessors. The potential career outcomes for graduates include Administration Officer, Assistant Registry Officer, Human Resources Administrator, Information Officer, and Records Assistant. 

The course covers topics such as organizing workplace information, controlling and maintaining records, retrieving information from records, assisting with WHS, participating in sustainable work practices, communicating in the workplace, applying critical thinking, supporting personal wellbeing at work, using business software, and designing and producing business documents.

Upon completion of this course, you will be issued with BSB30120 Certificate III in Business (Records & Information Management) by Open Colleges (Provider number: 90796).

Enquire now to find out more!

Job Outcomes

  • Administration Officer
  • Assistant Registry Officer
  • Human Resources Administrator
  • Information Officer
  • Records Assistant

Prerequisite & Entry Criteria

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package.

Mandatory Entry Requirements

  • Access to a modern computer with high-speed internet
  • Access to Microsoft office or equivalent
  • Access to a device with audio & video capabilities
  • Access to people to participate in role plays & assessments

Minimum Age

  • 18 years old (note – students under 18 will need permission from a parent or guardian to enroll

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-3 other people sourced by you.


Module 1

Module 2

Module 3

Module 4

Module 5

Module 6

Module 7

Module 8

Module 9

Module 10

Module 11

Module 12

Module 13


PLEASE NOTE – Open Colleges is a privately-run Registered Training Organisation (RTO), not government-run like a TAFE. Therefore, Open Colleges cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

Fees for this course depend on the payment method and any existing promotions available with Open Colleges.

Always remember to enquire about any:

  • Discounts
  • Payment Plans

which may be available.


About the Institution

Open Colleges (RTO 90796) is an Australian education market leader with over 125 years of experience. Now an online learning market leader, Open Colleges focuses on supporting individuals to learn at their own pace.