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Find out more about Certificate IV in Information Technology from Holmesglen TAFE

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  • Learning MethodOnline
  • IntakesVarious dates throughout the year
  • LocationsAustralia Wide
  • DurationPart Time 18 months

Course Overview

Please note that Career Progress has no affiliation with this institution. Our most recent review of this course was on 31/10/2023, and there is always a risk that the information has updated since. Please conduct your own due diligence. 

The online Certificate IV in Information Technology from Holmesglen provides a solid foundation for launching a career in the fields of networking, cyber security, and help-desk support. This program equips you with the necessary skills and knowledge to excel in the dynamic IT industry. This course focuses on three key skill areas: networking, cyber security, and help-desk support, enabling you to build the foundation required for a successful IT career.

The curriculum is designed to empower you with the skills necessary to thrive in the IT industry. It begins by establishing a strong networking foundation, encompassing the installation, configuration, and troubleshooting of small to medium network environments (CCNA1). This prepares you for working in various IT environments.

The networking knowledge acquired in the initial group of electives complements the subsequent group, which delves into introductory cyber security skills. Here, you’ll learn to identify and recognize threats, risks, and vulnerabilities in the cyber security landscape while understanding how to secure and protect a PC.

Job Outcomes

  • Network support technician
  • IT security support officer
  • Helpdesk IT support
  • Cyber security support

Pathways to further study:

  • ICT50220 Diploma of Information Technology
  • BIS17 Bachelor of Information Systems

Prerequisite & Entry Criteria


Applicants must have successfully completed Year 11 or equivalent or be of mature age. All applicants must be at least 18 years of age. Holmesglen also requires that all applicants possess the following abilities:

  • Turn on a computer.
  • Connect to the internet.
  • Use a mouse, keyboard, headset with a microphone or speakers, and a webcam.
  • Open and close a software application.
  • Conduct a search in a web browser.
  • Use webinar software to participate in remote learning.

 Resources Required

Applicants intending to learn remotely will require access to a PC computer or laptop with the following minimum specifications:

  • Quad-Core CPU
  • 16GB of RAM
  • CPU with a minimum 2 GHz processor or faster
  • 250GB of storage
  • Windows 10 OS, or virtual machine installed with Windows 10 OS (available free from
  • Headset with microphone (webcam optional but preferred)
    Access to an internet connection

Prior to enrolment or commencement of training, you will be required to complete a literacy and numeracy assessment via Basic Key Skills Builder (BKSB) and a Pre-Training Review interview.

These will assist with determining your suitability for the course and identify any learning support needs.


Unit code



Implement WHS, environmental sustainability and anti-discrimination practices in an ICT workplace.


Determine and confirm client business requirements.


Configure and secure networked end points.


Connect and configure devices and hardware components.


Install, configure and secure a small office or home office network.


Build small wireless local area networks.


Utilize basic network concepts and protocols required in cyber security.


Recognize the need for cyber security in an organization.


Create technical documentation.


Develop service level agreements.


Apply introductory programming techniques.


Identify, evaluate and apply current industry-specific technologies to meet organizational needs.


Provide one-to-one instructions.


Provide first-level remote help desk support.


Identify and resolve client ICT problems.


Identify and evaluate emerging technologies and practices.


Apply advanced critical thinking to work processes.


Comply with IP, ethics and privacy policies in ICT environments.


Work collaboratively in the ICT industry


Contribute to cyber security risk management.



Please enquire directly with Holmesglen TAFE via their website to find out more. 

About the Institution

Holmesglen is one of the largest government-owned TAFE's in Victoria. RTO: 0416.