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Find out more about Certificate III in Retail from Foundation Education

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  • Learning MethodOnline + Work Placement
  • IntakesNow Open
  • LocationsAustralia Wide
  • DurationUp to 18 Months
    80 Hours WP

Course Overview

Accreditation: Nationally Recognised Qualification


Looking to build a career in the retail sector? The Certificate III in Retail will set you up with the skills and knowledge you need to provide specific support responsibilities within a store team.

Through this course, you will learn how to: sell products and services, build sales relationships, minimise loss, and much more.

Upon completion of this course, you will be issued with a SIR30216 Certificate III in Retail by Foundation Education (RTO: 22557).

Enquire now to find out more!

Job Outcomes

  • Frontline Sales Assistant
  • Customer Service Assistant
  • Team Leader
  • Senior Sales Assistant
  • Retail Supervisor

Prerequisite & Entry Criteria

There are no formal entry requirements for this qualification as specified in the packaging rules; however work placement hours are required to be completed as part of this qualification.

Education: You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate II level or higher OR
  • 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum Age: You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.
Residency Status: You will need to be an Australian resident or equivalent


SIRXCEG001 – Engage the customer
SIRXCEG002 – Assist with customer difficulties
SIRXCEG003 – Build customer relationships and loyalty
SIRXCOM002 – Work effectively in a team
SIRXIND001 – Work effectively in a service environment
SIRXRSK001 – Identify and respond to security risks
SIRXSLS001 – Sell to the retail customer
SIRXWHS002 – Contribute to workplace health and safety
CHCDIV001 – Work with diverse people
SIRXIND002 – Organise and maintain the store environment
SIRXIND003 – Organise personal work requirements
SIRXMGT001 – Supervise and support frontline team members
SITXCCS006 – Provide service to customers


Enquire now to find out more.

Fees for this course depend on the payment method and any existing promotions available with Foundation Education.

Always remember to enquire about any:

  • Discounts
  • Payment Plans

which may be available.

About the Institution

Foundation Education (RTO: 22557) is a leader in Australian online education, offering courses from a range of categories. Categories include Dental, Health, Education & Care, and many more. Foundation Education takes pride in delivering flexible education solutions for different people.